Personal Training Trial (3 Sessions)

Service Description

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Cancellation Policy

Welcome to Gin or Gym Fitness! We are committed to providing a fun, effective, and seamless experience for all our members. Please review the following policy regarding class bookings to ensure smooth operations and maximum enjoyment for everyone. 1. Booking Process - Advanced Booking: All classes must be booked in advance through our online platform. You may book up to 7 days ahead to secure your spot. - Waitlist: If a class is fully booked, you may join the waitlist. You will be automatically enrolled in the class if a spot becomes available. Please keep an eye on your email for notifications. 2. Class Cancellations - Cancellation Window: You may cancel your booking up to 12 hours before the class starts without penalty. Cancellations made within 12 hours of the class will result in a late cancellation fee or the deduction of one class credit. - No-Show Policy: Failure to attend a booked class without prior cancellation will result in the deduction of one class credit or a no-show fee. Repeated no-shows may lead to booking restrictions. 3. Class Credits Validity: Class credits are valid for the duration specified at the time of purchase. Unused credits will expire after the validity period, and no extensions will be granted. Transferability: Class credits are non-transferable and non-refundable. They must be used by the account holder only. 4. Class Etiquette Arrival: We encourage you to arrive at least 5 minutes before the class begins. Late arrivals over 15min may not be admitted to ensure the safety and experience of all participants. Attire: Appropriate workout attire and footwear are required for all classes. Please bring a towel and water bottle to every session. 5. Special Circumstances Class Cancellations by Gin or Gym: In the event of a class cancellation by Gin or Gym Fitness, participants will be notified as soon as possible, and affected credits will be returned to their accounts. Health & Safety: If you are feeling unwell or have recently been ill, we kindly ask that you refrain from attending classes until you are fully recovered to ensure the safety of others. 6. Policy Updates Changes to Policy: Gin or Gym Fitness reserves the right to amend this booking policy at any time. Members will be notified of any significant changes via email or our online platform. By booking a class, you agree to abide by the terms outlined in this policy. Thank you for your cooperation and understanding.

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